To Boot New York Reviews

To Boot New York has an overall rating of 1.1 based on 32 reviews. Customer feedback on To Boot New York is mixed.

1.1/5.0

32 reviews

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All To Boot New York Reviews (32)
hello_john620
June 02, 2026
"Leather felt cheap, and the reminders were annoying"
I got the shoes and the leather was disappointing. It felt stiff and kind of cheap right out of the box, which wasn’t what I expected for the price. After wearing them just briefly, they were already starting to crease. On top of that, the constant reminders to leave a review felt way too aggressive and got annoying fast. I wouldn’t buy these again.
virginia.Hams
May 29, 2026
"Support left me hanging"
I reached out to toboot.com about my order and got such mixed signals. I’d get a late reply here and there, but nothing that actually answered my question clearly. I had to follow up more than once, which made it feel like they were kind of helping but not really. Maybe the product is fine, but the customer service side was frustrating enough that I wouldn’t order again unless they improve it.
sabrina_Bird82
May 19, 2026
"Pretty disappointed with the workmanship"
I wanted to like these, but the craftsmanship just wasn’t there for me. The finish looked kind of messy in a few spots, and the whole thing had that rushed feeling, like they were put together without much attention to detail. I kept thinking maybe I was being too picky, but for the price, I really expected them to feel a lot more polished. Just not something I’d buy again
Sharlene.douglas
May 07, 2026
"Return was a total hassle"
The return process was such a pain. It took way too long, the instructions were kinda confusing, and I had to keep chasing it up myself. Not gonna lie, I’m annoyed with how it all went.
IreneQuintana_29
May 06, 2026
"I ordered a pair of boots, but..."
I ordered a pair of boots, but what showed up wasn’t the right item. Not sure what happened, but something definitely feels off with this order
PEASE
May 03, 2026
"Sizing is seriously inconsistent!!!"
I ordered my usual size since I already have other boots in that size, and I even checked the size chart first!!! These still ended up being way too tight, so it definitely wasn’t like I just guessed or picked randomly!!!

I exchanged them for a half size up, and then the heels were way too loose!!! Super frustrating when the sizing is this inconsistent, especially after dealing with return shipping and all the waiting around!!! I don’t think I’ll order these online again!!!
NealElliott
April 14, 2026
"Refund process was slower than other stores"
I returned a pair of boots and the refund took way longer than I expected. I had to follow up twice before it finally got sorted, which was frustrating. I’ve returned items to other retailers before and usually the money comes back much quicker, so this felt like a letdown.
SPURLOCK
March 23, 2026
"Fit was really off"
I ordered my usual size from toboot.com and, i’m trying to be calm about it, but the fit was nowhere close. The front of the shoes felt way too tight, while the heel was loose, which was just a strange combo. I even checked the size guide before ordering, so I’m not really sure what went wrong. In the end, I can’t wear them, so it just felt like a waste of time. Disappointing.
Anna_travis99
March 19, 2026
"I tried using the promo code, but it..."
I tried using the promo code, but it wouldn’t apply at checkout. Since the discount didn’t work, I ended up wasting time going through the process for nothing.
michael1984
March 19, 2026
"Soles wore out way too quickly"
I bought a pair from toboot.com, they looked really nice when they first arrived. The fit was fine and the upper part felt decent, so my first impression was good.

After just a few weeks, though, the soles started wearing down a lot faster than I expected. I’m not doing anything intense in them either, mostly just office wear and short walks here and there, so it felt a bit disappointing, if that makes sense.
The grip also got smooth quickly, which made them feel less reliable. For the price, I was hoping the sole quality would hold up better, so even though the rest of the shoe is okay, I’m not sure I’d buy another pair.
josephine-Diberardino
March 18, 2026
"Pretty let down compared to other places"
I was disappointed with my order. I’ve tried similar spots before and had much better quality and service for the price. This one just didn’t really measure up, so I don’t think I’d order from here again.
robert_Moreland76
March 16, 2026
"In-stock boots somehow weren’t in stock"
I ordered a pair of boots that were clearly shown as in stock, checked out like normal, and thought that was it. Then a few days later I get an email saying they’re actually unavailable. Super frustrating and added stress I did not need, especially after thinking the order was already taken care of. Why let someone buy something if you don’t actually have it? Total waste of time, and I probably won’t bother ordering again.
robin_Dearing90
March 12, 2026
"The product info was not it. The..."
The product info was not it. The size was totally different from what I expected, and the leather details didn’t match up at all. Kinda frustrating, ngl...
chad1996
March 11, 2026
"I bought what I thought were..."
I bought what I thought were the same boots I’ve had before, but the quality feels completely different this time. They just seem cheaper and not as well made. I also tried reaching out about it and kept getting transferred from one person to another, which was really frustrating. Definitely not buying these again...
trina.Castle
March 04, 2026
"Maybe not worth the price"
I’m not sure, but the prices just felt a bit high for the quality. I wanted to like it more, but I don’t think I’d buy it again.
BROWN
February 24, 2026
"Boots showed up beat up"
Not gonna lie, I’m annoyed with how these were packed. The box was totally crushed when it got here, and there was barely any padding inside, so the boots already had scuff marks before I even put them on. For what they cost, I figured they’d at least be shipped properly. Kinda feels like they just tossed them in a flimsy box and called it a day
MichaelSola_82
February 20, 2026
"Didn’t feel worth it"
I was about to order. Really was. But then I checked around a bit and the brand’s reputation kinda put me off. Too many mixed reviews. Too many doubts. Just didn’t feel safe enough for me. I’d rather get boots from somewhere I trust more, tbh.
TonyHarrington_71
February 19, 2026
"Shipping made it hard to justify"
I was going to order from Toboot.com, but the shipping cost stopped me. The item itself seemed reasonably priced at first, so I was surprised when the delivery charge showed up near checkout.

It just felt way too high for what I was buying, and I wish it had been clearer earlier in the process. I also tried looking for help, but the email replies felt like robots answering from a script, which made the whole thing even more frustrating.

Maybe the shipping cost makes sense for some orders, but it didn’t for mine. By the end, I didn’t feel good about going through with the purchase, so I left it
Sang_medina89
February 17, 2026
"Pretty frustrating shop visit"
I had to wait around for ages in the shop, and by the time I left I was annoyed. Not the best experience.
Joan_willis86
February 13, 2026
"This site is so frustrating to..."
This site is so frustrating to use. It’s hard to navigate, and every time I try to find something simple, it feels like a hassle. After dealing with it a few times, I’ve kind of lost trust in it and don’t really feel like using it again.

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